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USPS First Class / Priority Mail Last-mile Delivery

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Shipping Guidelines

This page shows you how to choose a shipping method for your order, estimate shipping cost and time, and other information regarding the shipping process:

Note:

  • All US customers will enjoy USPS First Class / Priority Mail last-mile delivery to ensure on-time delivery. Simply choose standard shipping at checkout.
  • Before your order is shipped, we will need to process your order first, which on average takes around 2 to 4 business days. So, the total delivery time is the sum of the processing time and the shipping time.
  • Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
  • If you want out-of-stock items or need to customize your order, processing time may take longer depending on your specific request.
  • Shipping time can take longer due to invalid addresses or custom clearance issues.
    If you are located in remote area, shipping can also take longer.
  • During the holiday season, the delivery time of your order may take longer than usual. 
  • For US, Canada, and EU customers, if the delivery of your packages takes more than 30 days, you will be eligible for partial refund.
  • Please contact us within 3 months of shipment if the package does not arrive in time. Note that overdue requests will not be accepted.
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