Mostly no. But sometime, high-value orders shipped internationally may be subject to import taxes, customs duties, and fees levied by the destination country. We have no control over these charges.
Your order should arrive within 3-15 days after purchase. The estimated delivery time is determined based on the delivery location and shipping method. For more details, please check our shipping guidelines for more details: https://www.peilishop.com/shipping-guidelines/
You can track your order status on the order tracking page: https://www.peilishop.com/order-tracking/, then enter your order ID and email to check the shipping status. You will also receive tracking update via email and SMS, once the package is in transit.
If it shows your tracking code is invalid, it could be because your package is still in transit, so there is no shipping information available. Once it reaches the next sort facility, new shipping information will be updated.
Usually, it can take up to 24 hours before the new shipping information is updated, so we suggest you wait a few hours and come back to check again.
Yes, you can change the shipping address in your account dashboard. Please make sure to change it before the shipment, if you want to change the address after your package is shipped, you will need to contact the carrier and ask them to change the final address.
